Contact Us

My Access Florida

Welcome to the Access Florida Contact Us page. Here, you can find various ways to get in touch with the Access Florida Customer Call Center.

Whether you’re looking for assistance on a particular issue or want to learn more about what Access Florida can do for you, this page has all the information you need.

Access Florida Contact Information

If you have questions about the programs and services available through MyAccessFlorida, please contact MyAccess Customer Call Center:

Phone Number: 1-850-300-4323

Florida Relay 711 or TTY 1-800-955-8771

Support Agent Availability Hours: 7 AM to 6 PM, Mon.-Fri.

Public Benefits and Services

Office of Economic Self-Sufficiency Mail Center

P.O. Box 1770
Ocala, FL 34478-1770
Fax: 1-866-886-4342

Florida DCF Contact Information

If you are unable to reach the Access Florida customer service line, please contact the Florida Department of Children and Families (DCF) office.

DCF Headquarters

2415 N Monroe St
Suite 400
Tallahassee, FL 32303-4190

Florida DCF Phone Number: 1-850-487-1111

Florida DCF Fax: 1-850-922-2993

Emergency Numbers

Abuse Hotline: 1-800-962-2873

Domestic Violence Hotline: 1-800-500-1119

Disaster Distress Helpline: 1-800-985-5990