How to Check Your Food Stamp Status in Florida

If you have applied for food stamps, also known as SNAP (Supplemental Nutrition Assistance Program), through the Florida Department of Children and Families (DCF), you may be wondering how you can check the status of your application or benefits. Fortunately, there are several easy ways to do this.

Online

The most convenient way to check your food stamp status in Florida is through the DCF MyACCESS New portal. This is an online system that allows you to manage your benefits and information with the department. To check your status, follow these steps:

1. Visit the DCF ACCESS website at myaccess.myflfamilies.com.
2. Log in to your account using your username and password.
3. Once logged in, click on the “My ACCESS Account” tab at the top of the page.
4. Under the “My Benefits” section, click on “View My Case Status”.
5. You will then see a list of all active benefits as well as the status of each one.

Phone

Another way to check your food stamp status is by calling the DCF customer service number at 1-850-300-4323 [M-F: 7 am to 6 pm]. Follow these steps:

1. Dial the customer service number and listen to the automated prompts.
2. Select option 3 for case information.
3. You will then be asked to enter your Social Security Number and Date of Birth.
4. Once entered, you will be given the status of your food stamp application or benefits.

In Person

If you prefer to check your status in person, you can visit a DCF service center. The department has offices located throughout Florida where you can talk to a representative in person.

To find an office near you, visit the DCF website at myaccess.myflfamilies.com and click on “Contact Us” at the bottom of the page.

What Information Will I Need?

To check your food stamp status, whether online, by phone, or in person, you will need certain information. This includes:

• Your Social Security Number
• Date of Birth
• Case Number (if you have one)
• Last 4 digits of your phone number

It is also helpful to have your application confirmation number and any other documents related to your food stamp application.

What Does My Status Mean?

When checking your food stamp status, you may see a variety of terms that indicate the current state of your application or benefits. Some common status updates include:

• Pending: This means your application is still being processed and a decision has not yet been made.
• Approved: Your application has been approved and you will receive benefits according to the amount determined by DCF.
• Denied: Unfortunately, your application did not meet the eligibility requirements and has been denied. You may have the option to appeal this decision.
• Closed: This means your benefits have ended, either because you no longer qualify or have voluntarily withdrawn from the program.
• Recertification Due: If you are currently receiving benefits, this status means it is time to re-evaluate your eligibility and provide updated information to DCF. Failure to do so may result in your benefits being terminated.

Bottom Line

If you have any questions or concerns about your food stamp status, contact the DCF customer service line at 1-866-762-2237. You can also visit a local service center for assistance. You should keep your information and case up-to-date to continue receiving benefits.

If your situation changes, such as a change in income or household size, it is your responsibility to inform DCF. Failure to do so may result in fraud charges and termination of benefits.