Welcome to the Access Florida Contact Us page. Here, you can find various ways to get in touch with the Access Florida Customer Call Center.
Whether you’re looking for assistance on a particular issue or want to learn more about what Access Florida can do for you, this page has all the information you need.
Access Florida Contact Information
If you have questions about the programs and services available through MyAccessFlorida, please contact MyAccess Customer Call Center:
Phone Number: 1-850-300-4323
Florida Relay 711 or TTY 1-800-955-8771
Support Agent Availability Hours: 7 AM to 6 PM, Mon.-Fri.
Public Benefits and Services
Office of Economic Self-Sufficiency Mail Center
P.O. Box 1770
Ocala, FL 34478-1770
Fax: 1-866-886-4342
Florida DCF Contact Information
If you are unable to reach the Access Florida customer service line, please contact the Florida Department of Children and Families (DCF) office.
DCF Headquarters
2415 N Monroe St
Suite 400
Tallahassee, FL 32303-4190
Florida DCF Phone Number: 1-850-487-1111
Florida DCF Fax: 1-850-922-2993
Emergency Numbers
Abuse Hotline: 1-800-962-2873
Domestic Violence Hotline: 1-800-500-1119
Disaster Distress Helpline: 1-800-985-5990